NetgearSupportYour Netgear
needs fixing.
We answer in minutes.
Router down, slow speeds, setup issues, firmware errors — our certified Netgear technicians resolve 94% of cases on the first call.
Engineers Online Now
Average wait time under 2 minutes
Tap to call · Free consultation · No hold music
Whatever broke,
we've fixed it before.
No Internet Connection
Router shows lights but no web access. DNS failures, ISP handshake issues, or firmware corruption.
Slow WiFi Speeds
Getting 10 Mbps when you pay for 500? Channel congestion or misconfig.
Security & Firmware
Outdated firmware leaves you exposed. We update and harden your Netgear device.
Setup & Installation
New Orbi or Nighthawk? We walk you through setup step-by-step.
Dead Zones & Mesh
Rooms with no signal. We optimize node placement and band steering.
App & Remote Access
Nighthawk app not connecting or Anywhere Access failing.
No scripts. Real engineers. First call free.
Support that actually
delivers results.
First-Call Resolution
Issues fixed without a callback
Average Wait Time
Across all support queues
Always Available
Including holidays & weekends
Cases Resolved
Since 2019 across all Netgear products
Three steps from
broken to working.
Tap to Call
One tap connects you directly to a certified Netgear technician. No menus, no chatbots.
Diagnose Together
Our engineer remotely reviews your device logs and walks through the issue with you in real time.
Fixed & Verified
We confirm your Netgear device is running correctly before ending the call. 94% resolved in one session.
Still offline?
Let's fix that now.
Every minute your router is down costs you time. Our engineers pick up in under 2 minutes — average fix time is 8 minutes.
1-844-366-2251TAP TO CALL · FREE CONSULTATIONAvailable Mon–Fri 6 AM–10 PM PT · Sat–Sun 8 AM–8 PM PT